Case Study
Multinational Conglomerate Boosts Safety Concern Reporting with Incident Management Software Built for the Field
0 months
full launch and training timeline
0
users trained
0+
concern reports logged in 4 months
0%
of concerns reported via mobile
The Challenge: Proactive Incident Management, Enterprise-wide
When it comes to managing the health & safety of employees and contractors at dangerous worksites, an effective strategy is crucial. With dozens of sites to manage in hazardous operating environments, this conglomerate business needed a better system to prevent and manage incidents across its locations.
The company chose to work with the Benchmark Gensuite team to deploy the highest-rated EHS mobile app in the marketplace to better engage frontline employees in reporting hazards and incidents. The result? An increase in safety concern reports & near misses logged, improved contractor safety management, and an established incident management process.
The company needed a comprehensive EHS management solution to:
- Gain visibility into EHS performance at all levels of the organization
- Boost data integrity and unite siloed data streams
- Automate reminders and follow up tasks
- Generate audit-ready reports
- Collaborate and communicate effectively across sites
- Scale its EHS management program to match continuous global growth
The Solution: Mobile Safety Concern Reporting, Engaged Employees, and Trend Reporting
To mobilize a proactive incident management program, the company deployed Benchmark Gensuite’s Concern Reporting software. Concern Reporting empowers employees and contractors to quickly report hazards and near misses for effective risk evaluation and corrective action assignment. The company also leveraged the Benchmark Gensuite mobile app so workers could quickly create concern reports with one scan of a QR code, putting the power of concern reporting into the hands of every employee.
With Mobile Concern Reporting and Incident Management, this team can now:
Engage all employees in the reporting of safety concerns through easy-to-use forms
Notify responsible leadership for concern follow-up
Assign key issues for additional investigation and ensure all concerns have been addressed
Identify systematic trends and leading indicators using charting & reporting features
Escalate concerns to other Benchmark Gensuite applications for further follow-up, including corrective actions and incident investigations
Collect anonymous reports of concerns & near misses
Empower contractors to log concern reports without login credentials
Record safety concerns, near misses, and incidents in their own languages with multilingual options
- 2,800 trained Mobile users
- 5,000+ concern reports logged in 4 months
- 75% of concerns reported through the Mobile App
Make concern reporting and incident management easier and more accessible for all your employees across worksites and locations with Benchmark Gensuite’s mobile EHS management platform that performs in the hands of your people.
Make concern reporting and incident management easier and more accessible for all your employees across worksites and locations with Benchmark Gensuite’s mobile EHS management platform that performs in the hands of your people.
