Our Product

Continuous Improvement: Quality Assessment Software

Report, track, and perform applicable analysis and follow-up of reported quality issues

Why Continuous Improvement?

To develop and deliver the highest quality products, organizations must continually conduct quality evaluations and identify corrective and preventative actions to implement improvements.

Perform Root Cause Analysis

Analyze reported issues through a robust root cause analysis and non-conformance assessment, enabling you to identify and address underlying causes.

Categorize Issues:

Associate defined failure and causal codes to your quality issues, for a structured approach to pinpoint the root causes.

Ensure Accountability

Identify and assign responsibility for corrective and preventative actions, driving effective implementation and follow-through.

Sustain Ongoing Quality Improvements

Gain visibility into the effectiveness of your corrective and preventative actions, allowing you to continuously refine and enhance your quality management processes.​

Build Data Insights

Identify trends and patterns at specific sites or across business segments, empowering data-driven decision-making to drive ongoing quality improvements.

Features & Benefits​

Ensure In-Depth Analysis and Thorough Follow-Up of Quality Issues with Quality Evaluation Software.

Customize Workflows & System Displays​

Build a customized root cause analysis workflow to capture the necessary data points, field alignments, and dropdown options, aligning your software with your organization’s unique quality management requirements.

Foster Employee Engagement​

Record continuous improvement plans in local languages and adjust permission settings based on roles, encouraging broader participation and ownership in the quality improvement process.

Develop Comprehensive Insights​

Seamlessly integrate with our Action Tracking System and Quality Concern Reporting applications, enabling comprehensive follow-up and analysis across your organization.

Take Your Program to the Next Level with

Advanced Tech & AI​

Our quality defect management solutions seamlessly integrate with these AI and advanced technologies to increase your insights and maximize your impact.

Benchmark Gensuite Mobile

Connect on the go for functionality and flexibility wherever work is— from the office to the field

Platform APIs​

Experience seamless integration & productivity with a harmonized digital ecosystem.​

DXP | Data Integrator​

Seamlessly integrate, transform, and publish data across your organization & Benchmark Gensuite solutions.​

See What People Are Saying

“My favorite application is the Incident Management Software reporting system, because it has a lot of power. It tracks not only root cause and corrective actions, but also helps you assign those actions or remind people to get them done which saves me from having to get in my Excel files and do it the old fashioned way.”

Chet Brandon, Corporate Director of Health, Safety, and Environmental Protection
Hexion, Inc.

“The best thing about Benchmark Gensuite is being able to use your data and dive into what’s going on in your programs.”

Carrie Harding, BU EHS Manager
Pactiv-Evergreen

“Benchmark Gensuite is an excellent asset to my quality organization. The support/customer service team is very responsive.”

Lakeisha, Quality System Administrator

“$20.2 million saved from identifying and fixing a critical design flaw.”

Our Product

Unlock the Full Power of Our Quality Defect Management Software​

Explore products related to this solution

Comprehensive Quality Management

Resolve issues, manage audits, and mitigate risks.​

On-Time Closure

Monitor real-time containment & corrective action plans.

Easy-to-Use

Engage employees in quality concerns to increase accountability.​

Built-In Analytics

Define, measure, & improve on program requirements.​

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