Enable on-site and mobile reporting of quality risks and improvement opportunities to improve issue identification and resolution.
Provide customers with an easy outlet to submit general requests, remarks, and complaints to gain valuable insights for improvement.
Assign key issues for investigation, transfer concerns across facilities, and ensure all concerns have been addressed to prevent recurrence.
Reduce repair and warranty costs and prevent future quality defects/escapes by identifying leading indicators and systematic trends for targeted quality improvements.
Streamline follow-up actions through seamless integrations with Action Tracking System, Compliance Calendar, Quality Event/Incident Management, and Continuous Improvement for a holistic approach.
Nathalie Ruelle
Global Quality & Sustainability Director
Jane K.
Retail Asset Protection Sr. Supervisor
Wakefern
Paul Bruehlmeier
QMS Manager
GE Gas Power
Resolve issues, manage audits, and mitigate risks.
Monitor real-time containment & corrective action plans.
Engage employees in quality concerns to increase accountability.
Define, measure, & improve on program requirements.
