Case Study
Eaton Deploys Disclosure Director to Power Seamless CSRD Reporting Process
0
KPIs Tracked and Managed
The Challenge: Assessing CSRD Requirements and Building a Process from Scratch
The Solution: A Repeatable, Cross-Functional CSRD Reporting Process
The team used an internal gap analysis to identify which disclosures were mandatory, their current disclosure status, the level of effort required and the data sources and systems that would be necessary to complete the various disclosures.
After they had established their reporting requirements and internal needs, they chose to work with the Benchmark Gensuite team to adjust and re-deploy their instances of Disclosure Director to fit their newly clear internal roles and applicability screening.
The Benchmark Gensuite team helped Eaton to engage the entire team with:
- Multiple webinars to educate internal audiences
- Steering committee, working group and stakeholder updates
- Previewing draft assignments with Program Area Managers prior to full deployment
Smurfit Westrock has also seen increased engagement with employees reporting safety concerns and hazards.
A lot of the success we’ve achieved has come from concern reporting. With our implementation, the most important thing for us to do right out of the gate was just to get people to use it. You want them to see how easy it is, right? We set up a QR code, so you can scan it and pull up the form. It takes you all of three seconds. You can take a picture. You can use the kiosk. You can do it anonymously,” – Harris shared.
Providing a steady feedback loop so that workers can see what actions are taken when they report a concern is also critical. Smurfit Westrock has set up our concern reporting so that employees receive notifications whenever concerns have been closed out.
If people are reporting concerns and they never hear about or never see any change, then they’re going to stop reporting, right?” Harris explained.
Benchmark Gensuite’s dashboards and reports provide a clear view of each site’s concern reporting activity. At the corporate level, Smurfit Westrock is able to track concern reporting rates to ensure that reporting isn’t flagging and employees are continuing to see value in submitting findings.
“We have really fantastic reporting rates throughout all of our sites. And so, I think it just speaks to the level of engagement that people have when they feel heard.”
Assess their CSRD requirements, including which questions to answer and the data to include
Build a centralized repository of responses that can quickly and easily be applied to the CSRD format
Gather status reports from program areas and KPI owners
Document their responses and the rationale behind them
Build a repeatable process that works in year one, and builds on that success in subsequent years
CSRD compliance can be complicated, but with Benchmark Gensuite you can have a process that’s easy to implement and easy to repeat every year. Get a demo of the solution with a CSRD expert today.
