Case Study
Digital Transformation: How a Multinational Technology Company Hit the Ground Running with a New EHS and Sustainability Platform in Just 4 Months
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Increase in activities 3-6 months after rollout
The Challenge: Unifying Global Operations for EHS&S Program Success While Serving Individual Site Needs
With ambitious goals for ongoing innovation and global expansion, the leading multinational glass and ceramics company was looking to fully digitize its EHS and sustainability programs across 110 global sites. The company sought to prevent various departments and functions from becoming siloed and disconnected while meeting its diverse teams’ site-specific demands.
The company needed a comprehensive EHS&S platform that would enable it to:
- Standardize processes to streamline operations;
- Increase data integrity and reporting consistency;
- Scale its digitized EHS&S program to match continuous global growth; and
- Collaborate and communicate effectively across business segments.
The Solution: Configure and Deploy the Benchmark Gensuite® Platform Enterprise-Wide
In its search for an EHS&S platform solution, the company had key features in mind. Its operations span more than 110 sites around the world, requiring both breadth and depth in terms of functionality, configuration options, language interfaces, and global deployment service capabilities.
They selected Benchmark Gensuite because it offered:
A powerful, unified solution suite from a single provider
Configurable software that supports requirements of regulatory agencies worldwide
Quick and effective implementation that meets the varying needs of individual sites
Positioning the Multinational Technology Company for Optimal EHS and Sustainability Performance
The Benchmark Gensuite team worked closely with the organization's EHS&S leadership team to identify the application modules that would meet the company’s digital platform and transformation objectives.
Next, specific application configurations were defined and implemented. The company needed to address both global and regional program standardization drivers as well as the needs of business segments and key sites for process execution and workflow.
After establishing the digital platform and key IT systems integrations—Single Sign On, HR directory, a third-party risk management system tie-in, and more—the Benchmark Gensuite team readied the company's instance for user acceptance testing (UAT), final self-service configuration, and deployment readiness in Phase 1 of the launch.
Digitizing a Global EHS&S Program with Clockwork Precision
Following its formal commitment in September 2018, the company saw rapid progress. App configuration pilot sites launched deployment planning starting in October 2018. By April 2019, the platform had been rolled out across the enterprise, with Benchmark Gensuite conducting 40+ employee training sessions in four languages. The Phase 1 global deployment conducted over a 3-month period was highly successful, with growing engagement and early results—leading the company to initiate a Phase 2 and Phase 3 follow-on deployment focused on additional key imperatives such as:
Enhanced global performance and compliance
Improved ownership, transparency, and accountability
Cost reduction via consolidation of legacy systems
When we partner with new subscribers to help them digitize, we tailor configurations and deployment services to match their organizational needs.
Our deep domain expertise, experience implementing across a diverse subscriber group, and global team rooted in eight countries enable us to help our subscribers succeed with their implementations—quickly!”
-Laura Fiume, Director of Strategic Growth & Enablement, Benchmark Gensuite®
Achieve EHS and sustainability performance excellence via cross-functional alignment, leading-edge technologies and tools, and real-time visibility. Benchmark Gensuite can help configure, optimize, and support your unique instance, no matter where you expand globally.
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Ensure Timely & Complete Corrective Actions
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Reduce Incidents and Injuries
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Mitigate Workplace Hazards
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Track Your Carbon Footprint
Spotlight on Levin Sources, a Benchmark Gensuite Partner
Levin Sources is a global B Corp-certified consultancy that:
- Enables governments, businesses, investors, and civil society to build sustainable, valuable, and equitable minerals value chains in line with major voluntary and mandatory ESG standards.
- Provides expertise with 130+ minerals and metals.
- Executes projects in over 90 countries and regions around the world.
