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Incident Management: Incident Tracking Software

Streamline Incident Management with Incident Tracking Software for Risk Management & Compliance Leaders

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Seamlessly Report, Follow Up, and Investigate Environmental, Health & Safety, Quality, and Security Incidents

The top priority for risk and compliance leaders is to protect their organization’s most important asset—their employees. With a standardized approach to incident reporting and investigation, you can establish a strong culture and reduce workplace incidents while ensuring your organization meets state or national regulatory requirements.

Benchmark Incident Tracking Software enables cross-functional teams to easily record incident details, whether they are injuries, illnesses, safety, quality or security events. You can also notify key members of incident updates in real time, conduct thorough incident investigations, and perform root cause analyses (RCA).

With Benchmark Incident Tracking software, you can maintain a repository of non-work-related incidents reported on-site for a complete record of site and employee injuries and illnesses—allowing you to identify and track both contractors and employees and upload file attachments to provide complete case details and reporting transparency. And with a library of best-practice metrics, KPIs, leading and lagging indicators, and one-click generation of OSHA logs, you’ll be equipped with the tools you need for compliance and comprehensive program management.

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Use Incident Tracking Software to Improve Incident Management Program Visibility, Ensure Compliance, and Minimize Workplace Risk

Report and investigate a variety of incidents from initial injury or illness report to resolution
Integrate with occupational health, medical, and Workers’ Compensation systems for comprehensive case tracking and program management
Identify trends, take corrective action, and share best practices across the enterprise to prevent future occurrences
Produce site metric and regulatory reports with out-of-the-box reporting and charting capabilities
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Awards and Recognition

Benchmark is honored to have received accolades and many industry awards for helping our subscribers reach EHS & ESG success.

Most Customer Friendly Company of the Year in the Best in Biz Awards 2021 International
2021 Stratus Awards Mobile Cloud Provider
Inc 5000 AMERICA'S FASTEST-GROWING PRIVATE COMPANIES
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Tate & Lyle

"Generated time savings of 4+ weeks per year at the corporate-level, eliminating time spent on manual data collection & report preparation"

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"We’ve had things like bird flu and MERS, but this has really shown what the EHS team can do to help them in their lives. No one knew how to spell PPE back before the pandemic: it has really raised the alertness of EHS. It has raised the importance of having EHS and crisis management in the executive team."
- George Kalfayan, Global Senior EHS Manager at Cytiva
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– Global EHS Digital Manager, Tate & Lyle

Keep Your Cross-Functional Teams Informed & Protected with the Industry’s Most Advanced Incident Management Solution

Benchmark Incident Management software enables your teams to easily identify, analyze, and correct incidents and events to restore your workplace operations and protect against future occurrences. Through seamless integration with other Benchmark Digital solutions, you’ll have the power to ensure effective and comprehensive case management with full program visibility from initial reports to closure.

“Event reporting in particular, and the ability to flag high and potentially high severity incidents, has resulted in incident visibility and detailed reporting parity, which we didn’t have with our previous system, and a confident reassurance that lessons learned and actions to mitigate future recurrences are being documented and built upon.” 
– EHS Manager & Benchmark Gensuite® Subscriber

Benchmark TechTM

Powered by advanced technologies, Benchmark Tech accelerates and delivers digital transformation across every platform. And it’s integrated with every Benchmark Gensuite® subscription.

Learn more about the technology that powers our solutions >
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Mobile App | iOS | Android

Use our full suite of solutions with ease, anywhere you are, from your smartphone or tablet.

Blue and Green Analytics by Tableau

Dashboards & Analytics®

Access detailed data and insights to make clear decisions and drive actionable, operational change.

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Ask Genny®: Virtual Assistant

Tap, type or speak to Genny to make your EHS & ESG operations more interactive and efficient.

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U Connect®: In-App Remote Collaboration

Unite your entire team or company and collaborate with remote experts and colleagues in real time.

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IoT: Connected Enterprise/Worker

Enhance decision making, protect workers and improve processes by integrating wearables and smart devices.

Blue and Green Data Exchange

Data Exchange Layer

Configure, adjust and monitor internal and third-party IT system data connections and integrations with Benchmark applications and workflows.

Ai Advisor

PSI AI Advisor™: Artificial Intelligence

Our AI-powered solutions produce actionable insights and help companies identify and plan for risks.

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Computer Vision

Utilize Artificial Intelligence and facility camera systems to monitor site operations and job tasks to identify risks and incidents for timely follow-up through Benchmark applications.

Green and Blue System Interoperability APIs

System Interoperability APIs

Establish direct, efficient and secure data connection between Benchmark applications and external IT systems based on industry standard Application Programming Interface (API) infrastracture.

See Our Incident Management Solution in Action

Plug into the comprehensive Benchmark solution
Deploy the system in as quickly as 4-6 weeks.
Extend and evolve your programs continuously
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Pandemic Risk Management
Blue Transparent Quality Concern Reporting Icon
Quality Concern Reporting

See what people are saying

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Tricia Petty
NuStar Energy

See what people are saying

As a fast-growing company with multiple sites, Gensuite enables us to see critical EHS data from afar. The best thing about Gensuite is that it is user-friendly for our team, encouraging accurate reporting and data from our front line users through intuitive interfaces. We receive great data from Gensuite, and to me, that's what matters most in EHS software.

Rob P.
EHS Director | Amazon

The software is designed for its intended use so they have already considered elements that I could never have imagined. It works extremely well for its purpose.

Alan B.
EHS Specialist

You can write, customize, and deploy easily, many different types of surveys, quality control quizzes, questionnaires and the like for your business. Easily monitor if benchmarks are being met by assigning tasks to individuals or a team.

John C.
RN

Implementation of various Gensuite Benchmark Digital modules has allowed the city to move from a paper based operation to digital process delivery. It has also allowed the organization to track its risk metrics in a very effective and efficient manner, as it has not had the ability to do this prior to this system launch.

Brian L.
Safety & Risk Manager

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