Benchmark Gensuite

Subscriber Success & Enablement

Your success drives ours. Discover how Benchmark Gensuite empowers global organizations with proven implementation, dedicated support, and measurable outcomes.

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Empowering Subscribers for Long-Term Success

For nearly three decades, Benchmark Gensuite has helped organizations achieve excellence in Environmental, Health & Safety (EHS), Sustainability, Quality, and Compliance by pairing intuitive technology with hands-on partnership. Our mission is simple: to help every subscriber succeed—at every stage of their journey.

With 25,000+ subscriber sites, 4 million global users, and a presence in 150 countries, our community continues to grow because we prioritize real impact, measurable results, and continuous improvement.

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Deployment Methodology & Success

Our collaborative deployment model ensures every subscriber achieves value from day one. We don’t just deliver software—we embed a partnership for success.

Implementation for Scale

Each deployment is configured for your unique organizational structure, scale, and operational goals. Whether you manage a single facility or a global network, our team ensures seamless setup, data integration, and user readiness.

Unlimited User Access

Benchmark Gensuite’s all-access model allows your entire organization—field teams, leadership, and contractors—to engage with no user limits or hidden licensing fees.

One-Time Setup & Deployment Services

From IT integrations and application configuration to launch support and training, our one-time setup ensures fast, reliable onboarding that accelerates adoption.

Service & Support Excellence

We go beyond implementation with ongoing partnership, localized support, and continuous enablement programs.

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Dedicated Global Customer Team

With teams in 14 countries and support centers across 10 global offices, subscribers receive personalized, regionally based assistance 24/7.
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Dedicated Point of Contact

Your assigned success manager ensures alignment between your goals and our roadmap—tracking adoption, identifying opportunities, and supporting continuous improvement.
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Integrated User Support & Training

Access help anytime through our Benchmark Help Me! portal, with self-service resources, live training, and certification programs to keep your teams skilled and confident.
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Partner Network

Our global network of partners brings specialized expertise, compliance insights, and industry-leading content to strengthen your Benchmark Gensuite implementation.
Learn more: Partner Network.

Success Stories

Hear what our subscribers are saying

“The Benchmark Gensuite team feels like an extension of our own. They don’t just deliver a platform—they help us succeed with it.”

EHS Director, Global Manufacturing Subscriber

Team Service at Benchmark Gensuite

Data & Dashboards from Benchmark Gensuite

Practical AI from Benchmark Gensuite

Subscriber Community & Collaboration

Our subscribers don’t just use the platform—they help shape it. Through interactive programs and events, we promote a continuous exchange of ideas and best practices.

Explore how collaboration drives innovation in our Subscriber-Driven Innovation Hub.

Annual IMPACT Conference

Join peers and industry experts to explore the latest EHS and Sustainability innovations through workshops, presentations, and networking.

Strategic Advisors

Collaborate with thought leaders who help steer platform direction and long-term strategy.

Community Idea Exchange​

Submit and track enhancement ideas, share experiences, and connect with peers worldwide.

Innovation Workgroups

Participate in focused sessions to preview new capabilities and influence product development firsthand.

A Unified Platform that Drives Real Results

The Benchmark Gensuite platform is designed to go beyond compliance—to empower performance.

Built-in Capabilities:

Mobile Apps (iOS & Android)

Access tools anywhere with a consistent, responsive experience.

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Streamline data capture directly from mobile devices.

Practical AI Tools

Automate data entry, identify trends, and proactively manage risk

Self-Service Management​

Configure dashboards, monitor site engagement, and view performance analytics in real time.

Dashboards & Analytics

Visualize data with pre-configured BI reports and industry-standard metrics.

Ask Genny® AI Assistant

Get instant answers, navigate workflows, and simplify reporting through natural language prompts.

The Benchmark Gensuite Advantage

Unmatched reliability and retention rates across industries.

Proven global scalability and 24/7 regional support.

Continuous subscriber engagement through conferences, workgroups, and feedback loops.

Commitment to responsible, transparent, and subscriber-driven innovation.

Start Your Success Story

Join thousands of organizations achieving measurable impact with Benchmark Gensuite.

Frequently Asked Questions

Our deployments are tailored to each organization’s operational scale, regulatory needs, and user base. Every subscriber benefits from a structured rollout and personalized onboarding support.
Yes. We provide 24/7 support through regional teams located across 10 offices in 14 countries to ensure timely and localized service.
Through on-time launches, retention metrics, adoption analytics, and regular success reviews to ensure each subscriber achieves continuous improvement and measurable ROI.

Absolutely. Benchmark Gensuite provides unlimited user access with no per-user license fees, enabling every team member to engage without restrictions.

Through our Innovation Workgroups, Executive Advisory Group, and Idea Exchange, subscribers share insights that directly shape our product roadmap and platform enhancements.

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