Ensure Quality Excellence with Solutions Tailored to Your Business-Specific Needs
Deliver on & exceed customer expectations, standards conformance, and continuous improvement with streamlined & consistent workflows.
Companies today are fully committed to operating safely and sustainably but must still protect profitability and deliver the best possible product. Manage your key quality processes with Benchmark Gensuite’s QMS or QEHS solution for ISO Program Management, audits & Inspections, CAPA tracking and Customer Complaint management
“We acquired a new customer, and they were thoroughly impressed with our Quality Incident Management system. They're particularly impressed with how seamlessly it works alongside the Action Tracking System and other modules within our [Benchmark Gensuite] Quality Management suite.”
- Nathalie Ruelle, Global Quality and Sustainability Director (H.B. Fuller)
Benchmark Gensuite's Quality Management software is designed to help you efficiently manage your best in-class quality program.
Comprehensive
Resolve issues, manage audits, reduce non-conformances, and mitigate risks with one suite
On Time Closure
Monitor real-time containment & corrective action plans, investigations, and insights
User Friendly
Engage all employees from customer service teams to quality leaders & increase accountability
Flexible
Define, measure & improve on your key program requirements tailored with your business processes & built-in analytics
Our Core QMS / QEHS Software Package
Manage your core quality processes efficiently with our streamlined QMS solutions; built with the flexibility to suit your unique program
The Benchmark Gensuite Core QMS package enables
- Unified Event Management for flexible internal, external quality reporting, AI-enabled non-conformance follow-up and dynamic reporting
- Integrated Corrective and Preventative Action Tracking and Audit & Obligation Task management
- Digital Assessment & Inspection program enabling
- Pre-built Notifications, Insights, and Dashboards to communicate trends & quality alerts
250,000+ Mobile App users!
Comprehensive Digital Quality Management Solutions
Quality Event Management
Seamlessly report, follow up and investigate quality events and design a Corrective and Preventative Action Plan
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Quality Concern Reporting
Empower all employees to report concerns and complaints in a timely manner, then quickly escalate key issues that require further investigation
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Continuous Improvement
Conduct critical root-cause analysis on all identified issues, classify with failure causal codes to correct and prevent problems
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Experience Streamlined EMS - ERP Business System Integrations
With an Advanced Digital Infrastructure & Tools
Our secure integration infrastructure seamlessly incorporates existing Enterprise Management Systems (EMS) or Enterprise Resource Planning (ERP) into our powerful Quality Management & Data Management solutions.
Provide insights to key stakeholders on compliance status, quality risks, and performance quickly & effortlessly.
Benchmark Tech
Advanced technology, fully integrated, continuously enhanced, and included with every subscription. Leverage Benchmark Tech for Mobile, Analytics, Computer Vision, Artificial Intelligence (AI), IoT, and more to accelerate and magnify the impact from your deployment of Benchmark Gensuite platform.
Latest Trends in ESG
Deliver on Net Zero Targets
Net Zero strategies are critical for mitigating climate-related risk, identifying climate-related opportunities, and demonstrating quality governance in frameworks such as the TCFD and CDP Climate Change disclosures.
Prepare for the Major Changes Brought by CSRD
The Corporate Sustainability Reporting Directive will be rolling out across Europe. If your company has operations in the EU, you must be ready to deliver on these requirements.
Air Emissions Management
The trend toward mandatory reporting is accelerating, with Scope 3 emissions currently included under the proposed U.S. SEC Climate Disclosure Rule. Are you ready to tackle Scope 3?