As we move further into 2025, companies face increasing regulatory complexities, operational risks, and data management challenges in EHS, risk management, and sustainability. The question is no longer whether digital transformation is necessary but how organizations can best leverage technology to drive meaningful change in their programs.
This was the driving force behind recent discussions that the Benchmark Gensuite team hosted with our entire subscriber community and our Executive Advisory Group earlier this year, where industry leaders came together to voice their challenges, share their priorities, and help shape the future of the platform. These discussions were not just about presenting the latest and greatest updates to our system, but about collaborative innovation—ensuring that our tools evolve to meet the real needs of those who use them daily.
As Benchmark Gensuite Founder & CEO R. Mukund emphasized during the discussion:
“For over 25 years, we’ve had an amazing group of EHS leaders shaping the direction of this platform. We didn’t start this as a commercial endeavor—we started this as a collaboration to serve the needs of many, powered by the voices of the passionate.”
Throughout both sessions, three key challenges emerged from these conversations: leveraging AI for enterprise risk management, the need for crystal clear business intelligence, and keeping up with ever-evolving frameworks for sustainability reporting and compliance,  each of which will directly shape Benchmark Gensuite’s strategic roadmap in 2025.
AI Agents: The Future of Enterprise Risk Management
One of the most significant discussions during the All-Customer Call revolved around the shift from reactive to proactive EHS management. Leaders stressed the importance of  using AI-driven tools to actively manage and mitigate risks, and a recent practitioners revealed that 51% of companies plan to invest in AI-driven solutions in 2025.
The introduction of Benchmark Gensuite’s Genny AI Helpers represents a major milestone in this transformation. These intelligent assistants handle complex, manual tasks, freeing up time for EHS professionals to focus on high-priority decision-making. Unlike static reports, AI Helpers take action, supporting risk mitigation in real time.
During the session, executives explored how AI Helpers could take on time-consuming compliance tasks, such as automatically reviewing materials and flagging potential issues and risks before approval. Instead of requiring manual checks, AI Helpers streamline regulatory workflows, ensuring that every necessary safety step is completed without delays. These digital assistants can also analyze historical incident trends and recommend corrective actions based on real-time insights, proactively addressing potential hazards before they escalate
One early prototype demonstrated how a Genny AI Helper could review a chemical request, check regulatory databases, and provide a risk assessment—automating a process that typically requires multiple human approvals.
“Imagine an AI Helper as your junior assistant, someone you can ask to review a chemical product request, check regulations, and initiate an approval workflow. This is where we’re heading, making AI an integral part of risk management.”
While AI continues to evolve, AI Helpers represent the next step in autonomous risk intelligence, where technology does not just analyze risks but actively helps manage them.
Breaking Down Data Silos: Business Intelligence and Connected Insights for EHS
One of the biggest barriers to effective risk and compliance management is fragmented data. During the All Customer Call, one of the most pressing concerns raised by EHS and sustainability executives was the overwhelming number of disconnected data sources that made decision-making more difficult.
Executives discussed the importance of consolidating multiple software solutions into centralized BI tools, instead of relying on multiple dashboards across different vendors, companies need a single source of truth.
As one subscriber put it: “Teams are spending more time extracting and organizing data than actually using it for risk prevention and compliance tracking. We need seamless, automated data flows that bring insights together.”
Benchmark Gensuite recognized this challenge and offers both seamless integrations with Power BI, in addition to Power BI integration based on its widespread adoption among enterprise teams. This improvement allows users to:
- Centralize key EHS and sustainability metrics within an existing Power BI infrastructure.
- Eliminate the need for manual data transfers into BI platforms, reducing time spent compiling reports.
- Seamlessly toggle between Tableau and Power BI dashboards, ensuring that organizations can use their preferred business intelligence tool.
Integrating Power BI is more than just a convenience for executives, it’s about giving decision-makers full visibility into their data in a way that is immediately actionable. Instead of logging into multiple platforms and extracting information manually, leaders now have a single source of truth, improving risk oversight and compliance tracking.
By making Power BI integration a top priority, Benchmark Gensuite ensures that subscribers can access real-time, data-driven insights without disrupting their existing workflows.
Sustainability & Regulatory Compliance: Adapting to Global Changes
With sustainability regulations evolving worldwide, organizations are under increasing pressure to ensure accuracy and traceability in ESG reporting. Discussions with customers focused on how companies can better manage compliance with emerging global frameworks, including the Corporate Sustainability Reporting Directive (CSRD), International Financial Reporting Standards (IFRS) and Business Responsibility & Sustainability Reporting (BRSR).
To help organizations navigate these evolving requirements, Benchmark Gensuite introduced new capabilities in Disclosure Director, designed to:
- Automate ESG data collection and validation to reduce manual errors.
- Create data snapshots that lock reporting periods, preventing discrepancies in compliance records.
- Ensure full traceability of sustainability data, providing a single, accurate version for both regulatory and investor reporting.
Customers emphasized that sustainability teams need self-service access to compliance data, reducing dependency on IT teams for data extraction.
“We’ve been enhancing how we feed data from sustainability reporting into Disclosure Director, making the process more self-service and transparent.”
By providing a clear, structured approach to ESG data governance, these updates ensure that companies can adapt to changing sustainability regulations while maintaining complete oversight of their compliance obligations.
Digitizing Frontline Safety with Anvl: Addressing Real-World Challenges
Another major discussion during the All-Customer Call centered around frontline safety and how to close the gap between field workers and corporate EHS teams. Many companies still rely on manual, paper-based safety procedures, making real-time compliance tracking difficult.
“There are still a lot of analog processes happening in the field. How do we make frontline data more trustworthy, accessible, and actionable?”, shared Zack Taylor, VP of ANVL.
Anvl’s integration into Benchmark Gensuite directly addresses this issue by digitizing safety checklists and enabling real-time hazard reporting. Instead of manually logging issues, frontline workers can now submit safety observations directly from their mobile devices, ensuring that risks are documented and addressed immediately.
By equipping frontline workers with digital safety tools, organizations can improve hazard response times, reduce workplace incidents, and ensure compliance at the point of work—without the delays of manual reporting.
A Collaborative Future: Shaping EHS & Sustainability with AI and Automation
The Benchmark Gensuite Executive Advisory Group and All Customer Call sessions reinforced one clear message: AI, automation, and integrated business intelligence are reshaping how organizations approach EHS, risk management, and sustainability.
By focusing on AI Agents, Power BI, sustainability compliance, and frontline safety digitization, Benchmark Gensuite is ensuring that its solutions are not just technologically advanced, but practical, relevant, and aligned with the daily needs of EHS and sustainability professionals.
To learn more about how these innovations can support your organization, explore Benchmark Gensuite’s AI-driven solutions today.
