Cincinnati, OH, April 25, 2022 – Benchmark Digital Partners was presented with a Bronze Stevie® Award in the Sales & Customer Service category in the 16th Annual Stevie Awards for Sales & Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes eight of the world’s leading business awards programs, also including the prestigious American Business Awards® and International Business Awards®. Winners will be recognized during a virtual awards ceremony on May 11.
More than 2,300 nominees in 51 countries from organizations of all industries and sizes were considered in this year’s competition. Winners were determined by averaging the scores of more than 150 professionals worldwide on eight specialized judging committees. Recognizing organizations for their remote customer service innovations due to COVID-19, judges described Benchmark ESG®’s Pandemic Risk Management solution as a comprehensive, quick, and actionable response to the pandemic.
The COVID-19 pandemic created a need for workplace solutions that allow team leaders to protect the health and safety of their employees and track operational impact remotely. When faced with the challenges of the pandemic, Benchmark users requested a tool to track exposures.
Extending their commitment to partnering with subscribers on practical solutions for workplace challenges, the Benchmark team developed the pilot Pandemic Risk Management solutions in March 2020. As part of this development effort, the team also created the COVID-19 Executive Collaboration workgroup to engage users in discussing best practices and needs for additional tools. The group continues to meet, collaborating on new functionality for vaccine tracking, as well as reporting on quarantine/return-to-work data and COVID-19 impacts on recordable cases.
With Benchmark ESG® pandemic management software solutions, organizations were able to manage their response to the pandemic seamlessly and holistically, equipping their EHS teams with the right tools to oversee their pandemic risks from exposure event tracking and geographical hotspot monitoring to PPE management and vaccination/testing status reporting.
As a testament to Benchmark’s continuing excellence in innovation and customer service, the organization won the 2021 Bronze Stevie for Most Valuable Technical Innovation in the COVID-19 Response category, and 2021 Most Customer Friendly Company from Best in Biz International. Benchmark subscribers have also consistently recognized the organization, with an average customer service rating of 4.3 out of 5 from subscribers sharing their feedback on leading software review platform Capterra.
“The nominations we received for the 2022 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations during the COVID-19 pandemic,” said Stevie Awards President Maggie Gallagher Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success. We look forward to recognizing them on May 11.”
To learn more about Benchmark ESG®®, visit www.benchmarkdigitalesg.com. Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/Sales.
About The Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
Sponsors of the 16th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc., Thought Leadership Leverage, and ValueSelling Associates, Inc.
About Benchmark ESG®
Benchmark ESG® (the next generation of Gensuite®) enables companies to implement robust cross-functional Environmental, Social, and Governance (ESG) Solutions – locally, globally and across diverse operating profiles. Our comprehensive cloud-based software suite features intuitive, best-practice process functionality, flexible configurations and powerful extensions. For over two decades, our digital platform has helped companies manage safe & sustainable operations worldwide, with a focus on fast return on investment (ROI), service excellence and continuous innovation. Join nearly 3,000,000 users that trust Benchmark ESG® with their software system needs for operational risk and compliance, EHS, sustainability, product stewardship, supplier risk, and ESG data management / disclosure reporting.
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