Case Study

How a Global Appliance Manufacturer Achieved 100% Supplier Adoption in 8 Weeks

Transforming supply chain sustainability reporting across 60 global suppliers with a secure, scalable digital platform.

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Strengthened monitoring of supplier-linked carbon emissions

The Challenge:

As ESG expectations intensified, this Swedish multinational home appliance manufacturer needed to modernise supplier sustainability reporting. Manual quarterly data collection created inefficiencies, limited visibility, and introduced risk.

Stronger oversight of carbon emissions tied to sourced products

Secure external access without exposing internal sustainability data

Engagement across a predominantly China-based supplier network

A scalable framework to support future Scope 3 expansion

To move forward, the organisation needed more than incremental improvements. It required a secure, scalable digital solution that could simplify supplier reporting, strengthen carbon visibility, and support long-term Scope 3 strategy without disrupting operations. The next step was clear: implement a platform built to deliver both control and confidence at scale.

The Solution

In partnership with Benchmark Digital Partners, the organisation deployed a supplier-focused reporting platform designed to simplify engagement while protecting enterprise data. 

Secure, encrypted supplier access

Quarterly reporting for energy, water, production, and output metrics

Seamless integration with existing sustainability systems

Multilingual support

Automated data exports and workflow alignment

The platform prioritised simplicity, usability, and security, enabling rapid supplier engagement and adoption.

The Results

Within eight weeks, the organisation achieved full adoption across all 60 primary suppliers.

Real-time visibility into supplier environmental data

Improved carbon emissions monitoring

Increased supplier engagement

Enterprise-grade data protection

A scalable foundation for broader Scope 3 reporting

Within eight weeks, the organisation achieved full adoption across all 60 primary suppliers.

The project implementation improved the monitoring process of the carbon emissions deriving from the production of sourced products and allowed us to upgrade our suppliers’ engagement.”

— Sustainability Specialist

Positioned for What’s Next

With a secure and scalable reporting structure in place, the organisation is positioned to expand sustainability data collection beyond primary suppliers and strengthen long-term Scope 3 strategy.

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