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Benchmark Gensuite

Collaborative Innovation

By combining customer experience and innovation, we narrow the gap between operational needs and platform functionality—creating tools shaped by the people who use them every day.

Leading the industry in connecting customer experience and innovation across EHS, Sustainability, Quality, Operational Safety, and Risk Management.

What Collaborative Innovation Means

Our platform evolves through real-world collaboration. Every enhancement starts with a subscriber challenge, shaped by input from EHS, Sustainability, and Operations experts worldwide. Through advisory groups, innovation workgroups, and pilot programs, we turn insights into scalable solutions that meet complex compliance and safety needs.

Our focus on customer experience and innovation ensures that every enhancement delivers real value—helping organizations narrow the gap between their evolving needs and the functionality they rely on.

How Frontline Insights Shape Improvements

How Collaboration Happens

Innovation doesn’t happen in isolation. It happens when subscribers, partners, and our product teams come together to share challenges, ideas, and best practices.
See how we enable subscriber success.
Subscriber Success

Annual IMPACT Customer Conference

Our flagship global and regional events bring together subscribers, partners, and thought leaders to explore emerging EHS trends and share best practices that shape future development.

Learn More About IMPACT

Advisory Group

A cross-industry team of leaders providing direct feedback to guide strategy, strengthen collaboration, and keep innovation grounded in real-world operations.
Meet Our Members

Roadmap Reviews

Open calls with our subscriber community to share roadmap progress, review feedback, and preview upcoming releases.

Idea Exchange

An always-on collaboration hub where subscribers submit, track, and discuss enhancement ideas with full visibility into status and updates.

Solution Innovation Workgroups

Quarterly sessions where subscribers discuss operational challenges and help define the product roadmap. Current groups include EHS, Quality, Sustainability, and Supplier Risk.

From Idea to Implementation: Our Innovation Framework

Every great idea follows a clear path—from concept to configuration to release. Our structured innovation framework ensures subscriber insights turn into real, working solutions.

Capture:

Subscriber ideas collected through workgroups, conferences, Idea Exchange, and more.

Evaluate:

Prioritized based on urgency, feasibility, and cross-sector impact

Co-Develop:

Prototypes built with active subscriber feedback.

Field Test:

Pilots run at subscriber sites under real operational conditions.

Launch & Review:

Feature released, tracked, and reviewed during roadmap updates.

Featured Spotlights

EHS Innovation in Action: Subscriber Success Stories

The best proof of collaborative innovation comes from the teams who experience it firsthand. Hear how organizations around the world have turned real-world challenges into collaborative improvements that narrow the gap between needs and functionality.

Chris Masters, Tropicana Brands Group

Standardizing Safety and Scaling Success Worldwide

For 15+ years, Chris Masters, Senior Director of Global EHS, has partnered with Benchmark Gensuite to unify reporting and elevate performance across global operations. Using standardized tools and tiered scorecards, Tropicana aligned 12 KPIs and onboarded 2,400 employees—with an initial rollout in seven weeks.

“It’s the only EHS software package out there. The Benchmark team is 100 percent engaged—they listen, adapt, and continuously improve.”
Read the Full Q&A

Brian Bartal, Unifi Aviation Services

Transforming Safety Culture Through Predictive Analytics

Brian Bartal, Chief Safety Officer, uses AI-driven analytics and QR-code, anonymous reporting to build a just culture and proactive risk management. Weekly-retrained models (500+ data points) and integrated dashboards drive visibility and accountability across teams.

“We saw a hundredfold increase in reports after we made hazard reporting anonymous and QR-code accessible. That’s what a just safety culture looks like.”
Read the Full Q&A

David Metcalfe, Verdantix

Why Collaborative Culture Drives Real Innovation
David Metcalfe, CEO and Co-founder of Verdantix, has evaluated hundreds of EHS and ESG software platforms. His takeaway: Benchmark Gensuite stands apart because it brings subscribers into the innovation process—turning real-world needs into practical, AI-enabled solutions built with users, not for them.
“Benchmark Gensuite’s superpower is your collaborative culture.”

Gabi Hurley, Flanders

Turning Frontline Ideas Into Innovation Through Partnership
Gabi Hurley, Technical Training Program Leader at Flanders, has implemented Benchmark Gensuite at two global companies. After identifying a workflow bottleneck, she collaborated with our product team to shape a new module—now in active development—proving how subscriber insights turn into real solutions.
“Gensuite not only heard what I had to say—they valued it and helped bring the idea to life.”

Why It Matters

Collaborative innovation isn’t just a better way to build software—it’s a faster, more reliable path to safer, more sustainable operations. By combining customer experience and innovation, we help organizations narrow the gap between needs and functionality—ensuring every feature delivers measurable impact.

Speed:

Critical regulatory updates can move from idea to release in a single quarter.

Quality:

Features are tested in real environments, ensuring they work where it counts

Trust:

Transparent roadmap visibility keeps every subscriber informed.

Community:

Shared innovation ensures solutions scale across industries.

Real Results, Global Impact

The results speak for themselves. Our collaborative approach drives measurable outcomes across industries, regions, and regulatory environments.

companies collaboarting at our annual IMPACT conference
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countries represented across our subscriber community, spanning every major EHS sector.
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Real Results, Global Impact

The results speak for themselves. Our collaborative approach drives measurable outcomes across industries, regions, and regulatory environments.

companies collaboarting at our annual IMPACT conference
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active users on our IdeaX subscriber community
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countries represented across our subscriber community, spanning every major EHS sector.
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Join the Community

Benchmark Gensuite subscribers shape the tools they use every day. Be part of a growing global network of EHS, Sustainability, and ESG professionals shaping the future of digital compliance and performance.

Request a Demo

Frequently Asked Questions

FAQ: Collaborative Innovation

It’s our collaborative development model where subscribers actively contribute to the product roadmap through feedback, workgroups, and real-world pilots—ensuring new features solve real challenges.

By joining quarterly Innovation Workgroups, attending the IMPACT Conference, submitting ideas through the Idea Exchange or to their customer service rep, or serving as a Strategic Advisor.

We provide full visibility into the product roadmap, showing which ideas are accepted, in progress, or completed, along with the reasoning behind prioritization decisions.
Features are released in varying timeframes based on complexity and cross-sector relevance.
Subscribers across industries—manufacturing, energy, healthcare, logistics, consumer goods, and more—collaborate to address shared EHS and sustainability challenges.

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