Assessment

Take the Digital EHS & Sustainability Capability Assessment

How does your current software system(s) rate vs. best practice standards? Answer these 15 questions to assess current capabilities, highlight critical challenges, and identify opportunities for digital enhancement!

How would you describe the overall user experience with your EHS & Sustainability system?

Difficult to navigate and learn.

Manageable but not intuitive.

Easy to navigate.

Does your system cover all areas of your organization’s programs, including EHS, Sustainability, Supply Chain Risk, Quality, etc.? If so, how connected are they? Do they look the same, work the same, and share information seamlessly?

My system doesn't support all areas I need.

Not well – my data is fragmented and disconnected.

My system supports MOST areas of my program and is seamless.

My system supports ALL areas of my program seamlessly. I can manage all my data from on place.

Is your platform keeping up with the latest tech advancements? (For example: AI, machine learning, predictive analytics, integration with wearable tech and sensors, digital assistants, etc.)?

Not really. My software is lacking innovations.

My platform is starting to adopt some of those advancements but has some catching up to do.

My platform is always helping us pioneer the latest tech.

Are your system’s reports and analytics comprehensive and easy to use?

My system does not have easy, out-of-the-box reports.

Reporting isn’t comprehensive or user-friendly.

Reports, dashboards, and analytics are flexible and available out-of-the-box. I can easily set them up however I want to.

How mobile-friendly is your platform?

I can’t access my platform from a mobile device.

I have limited mobile functionality. There are some tasks I can only do from my desktop.

I have complete mobile access, as long as I have an internet connection.

My platform offers a dedicated mobile app that works even when I’m offline.

1 out of 3

Did your software provider deliver on implementation in the committed timeline?

No, my implementation went completely over the timeline.

Partially, some aspects were implemented within the timeline, but we were still missing key components.

Yes, we were fully implemented within the established timeline.

How long did your software implementation take from project initiation?

Still not completed and struggling to generate ROI.

12+ months.

6-12 months.

3-6 months.

Did you feel like your software provider was upfront with the project implementation costs?

No, there were many hidden costs.

Mostly, there were some hidden costs due to customizations and consulting fees.

Yes, all costs were transparent.

How helpful and available is the support for your software?

Support is unavailable or unresponsive.

Limited support. There are long wait times before I get the answers I need.

Global, multilingual support is available 24/7 with dedicated reps.

How would you describe the training offered to your users?

Training was not offered.

Training was offered but limited in scope and/or came with a fee.

Comprehensive training was provided during deployment. We can also schedule ongoing user training as part of our subscription.

2 out of 3

How well is your software able to scale and expand with your business?

I'm limited with the configurations and updates that I can make to add users, locations, permissions, and apps to our system.

It's possible to make some expansions to our current system but the process isn't as flexible as we'd like it to be.

I can add facilities, users, administrators, permissions, and apps whenever I need to as our organization and programs grow.

Does your EHS & Sustainability software require version upgrades?

Yes - Every 2-3 years.

Yes – Every 3-5+ years.

No – My software does not require version updates and continually evolves with new features, communicated regularly.

How often is your platform updated with new and improved features?

Every 3-6 months.

Every 6-12+ months.

It's continuously updated without extra costs.

Does your software provider offer expanded expertise such as advisory services or partnerships for global implementation, the latest regulatory content, and regionally-specific compliance guidance?

No, additional services are not available.

A few services are available, but expertise is limited.

Yes, I can leverage my provider's network of partners and advisory services.

Does your software incorporate feedback from a customers or industry thought leaders to develop new offerings and features?

No – There is no engagement with customers for feedback.

From time to time – But communication is sporadic and/or rarely result in feedback being implemented.

Yes – My software provider regularly engages its subscriber community and is backed by a customer advisory board to help direct their product roadmap.

What system are you currently using?

Homegrown system or application(s)

Commercial solution

Benchmark Gensuite

3 out of 3

Take the Digital EHS & Sustainability Capability Assessment