Subscriber Success

Improving business performance and enhancing productivity, together

Engaging & Empowering Subscribers for Digital Implementation Success

For nearly three decades, we’ve built our intuitive applications in collaboration with our global subscriber community to enable excellence in Environmental, Health & Safety (EHS), Sustainability, Disclosure Reporting, Quality, Compliance & Enterprise Risk, Operational Safety, and Product Stewardship and Supply Chain Risk Management—because we believe true innovation can only be possible by working together to overcome challenges. 

Why? Because your success is our success. 

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Deployment Methodology & Success

Our collaborative approach to continuous innovation is to work with you throughout your deployment & beyond, from initial set-up to ongoing operating and support services, ensuring success from day one.

Implementation for Scale

Benefit from a truly unique implementation experience, configured for your organization based on industry, size, scale, operational profile, desired modules, and intended use, including standard and advanced features and configurable extensions.

Unlimited User Access

No per-user or up-front license costs means every member of your team can access your Benchmark Gensuite solutions—with unrestricted access throughout your deployment.

One-Time Setup & Deployment Services

Initial set up covers everything from IT integrations and application configuration, to organizational hierarchy, training, and launch support.

Service & Support Excellence

Here to support you – globally – to provide immediate and localized service

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Global Customer Team

Our support staff is available 24/7 at our 10 offices in 14 countries, with a combined EHS knowledge of 100+ years!

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Dedicated Point of Contact

Rely on regional-based, one-on-one support to manage your account, oversee and identify program needs, and fulfill commitments.

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Integrated User Support & Training

Online user support available anytime, anywhere with the Benchmark Help Me! portal and extensive on-demand and live training options.​

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Partner Network

Our diverse spectrum of partners helps us to deliver specialized expertise, content, and solutions to meet your needs. Learn More

Success Stories

Hear what our subscribers are saying

The Value of Benchmark Gensuite

Powerful Data & Metrics from Benchmark Gensuite

Practical AI Solutions from Benchmark Gensuite

Benchmark Gensuite has contributed to our EHS success at Cogentrix, and by extension, to my professional success. In short, your people, products, and services make your customers look good. Thank you, and your dedicated team, for that!

C. Richard Neff
SVP, EHS | Cogentrix

We're thrilled about our partnership with Benchmark Gensuite. THANK YOU for taking the time to share Benchmark Gensuite’s features, answer our many questions, and listen to our constructive feedback. You and your team have been a delight to work with.

Ken Colonna
EHS Director | Southern Glazer’s Wine & Spirits

The experience I've had working with the Benchmark Gensuite team has been absolutely fantastic! It is a great group of people. They are excited about working with subscribers and find solving problems interesting. They continually provide a positive, collaborative relationship.

Robert Hodge 
VP, Global Safety, Health, & Environment (SHE) | INEOS Styrolution

Subscriber Community

We’re dedicated to engaging, evolving, and collaborating with our world-class subscriber community, spanning over 30 industries around the globe, to understand their needs and meet their unique and evolving workplace challenges.

Annual User Conference

Our annual IMPACT Customer Conference allows us to connect with our subscribers, partners, and industry leaders in person to share insights and drive innovation through engaging presentations, collaborative sessions, and networking opportunities.

Executive Advisory Group

To help shape the future of our solutions and ensure continued collaboration, our Executive Advisory Group brings together innovators and thought leaders worldwide to enhance our solutions and keep pace with industry trends.​

Community Idea Exchange​

Take advantage of our collaborative subscriber community platform to receive solution release updates, share experiences with other subscribers, and hear the latest Benchmark Gensuite news!

Innovation Workgroups

Program-specific workgroups give our subscribers a chance to let their voice be heard in a smaller setting, influence our product roadmap, get a glimpse of the newest features, and see first-hand demonstrations.

A Unified Platform that Stands Out In the Crowd

In addition to your comprehensive deployment support and services, the Benchmark Gensuite platform comes standard with features that go above and beyond the industry standard.

Mobile | iOS & Android Apps​

Available for Apple, Android, & Amazon devices at no additional charge. Access every application with a consistent user experience.​

QR Code | EZ Scan​

Scan QR codes using a smartphone or tablet from the Benchmark Gensuite Mobile app. No need to purchase additional scanning equipment.​

Practical AI Tools

Purpose-built AI for EHS and sustainability to help simplify tasks, improve data quality, spot trends, pinpoint risks in real-time, and boost productivity.

Self-Service System & User Management​

Configure your platform to meet your needs and continuously monitor to view how sites are engaging with the platform using real-time metrics.​

Dashboards & Analytics

Business intelligence and data visualizations are integrated directly into the platform and pre-configured with industry-standard, best practice reports.​

Ask Genny® – AI At Your Service​

Say or type commands with our fully embedded, AI-driven virtual assistant to instantly log data, view reports, and check platform-related information.​

Featured Case Studies​

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ReNew Power Aggregates Safety Data, Engages Teams, & Streamlines EHS Workflows

Maintaining critical data on workplace incidents and periodically reviewing and assessing…​
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Journey to Carbon Neutral: Tracking & Allocating Renewable Energy Credits

Learn how a global industrial manufacturing conglomerate and sustainability innovator is advancing its carbon neutral…
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Implementing a Globally Successful EHS&S Platform in Four Months

The Benchmark team worked closely with this company’s EHS&S leadership team to precisely target the suite…